15 out of 22 people found the following review helpful
Poor customer service and lied to twice.
I ordered two of these hams as gifts for Xmas on 12/15. Well ahead of the published date for Xmas delivery on their site. I was told they'd be shipped on 12/17.
12/17 comes and they're not shipped. I called on 12/18 and was told even though I had not received any notice and their website didn't indicate they were shipped, they had been shipped on 12/17 and to check again the next day.
Next day, not shipped. I was lied to, plain and simple. I called again and was told they would ship 12/21 or 12/23 at the latest and were GUARANTEED to be there by Xmas.
One eventually shipped on 12/21, one on 12/23. Neither made it by Xmas. In other words, I was lied to again, and though told they would ship on 12/17, neither shipped until four and six days later.
I will never bother purchasing another Neuske's product nor recommend them to anyone.
Late shipping is one thing. Being lied to is another.
John Pancoast
Would you recommend this product to a friend?
No
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