Sorry, assortments are pre-packed for shipping so it’s not possible to substitute components with other products.
All items made by Nueske’s Applewood Smoked Meats are gluten-free. Some items are produced by other companies and may contain gluten. For further information, call toll-free 1-800-720-1153.
Most unopened Nueske’s products can be refrigerated for 1 month. (Note: Honey-glazed and spiral-sliced ham and turkey breast can be kept in refrigerator for up to 5 weeks before use.) If you don’t intend to use a product within 1 month, we recommend freezing it. Products may be stored in the freezer 1 year. For specific product shelf life details, click on Store & Prepare tab on each individual website product page.
During the online checkout sequence, you’ll be asked if you have a special promotion code from the back cover of your catalog. Just type in this number (carefully – you won’t get special if code is mistyped or invalid) and click Apply Code button. Special catalog offer will then be automatically applied to your online order.
To maintain the highest possible security level, we do not maintain your credit card account number in our files. While we retain billing and shipping addresses for the convenience of our registered customers, you’ll be asked for your credit card account number each time you order.
No. Except for bacon, Nueske's products that have been Applewood-smoked are fully cooked and ready to eat. While they can be enjoyed at room temperature, many customers prefer to gently warm before serving. (We emphasize gently because overheating will dry out the meat.) IMPORTANT: Non-smoked products must be thoroughly cooked before serving.
A popular standard is 5-6 oz. per guest serving. For example, a 4 lb. ham will serve approximately 10-12 guests (4 lb. = 64 oz. divided by 6 oz. = 11 guests.) This estimate will vary depending on the mix of male and female guests, plus a number of other factors.
You bet. You’ll find nearly 150 recipes using Nueske’s Applewood smoked ham, bacon, and poultry available on this website. Go to Nueske’s Family Recipes.
Yes, in our hometown of Wittenberg, Wisconsin… a short 20-minute drive from Wausau, Wisconsin and a very popular stopping point for central Wisconsin visitors traveling north or south on I-39. View driving directions and store hours.
Absolutely. We have a turn-key Corporate Gift program that makes quality gift-giving to clients, suppliers and employees easy and affordable.
Yes, we do. Read how easy and effective this program can be in pleasing your loved ones, friends and business associates with quality Nueske’s product they choose themselves.
If we receive your order before noon CST Monday, Tuesday or Wednesday, it will usually ship the same day. Orders received after noon will ship the next business day. Because we can't have perishable products in transit over a weekend, orders received after noon Wednesday will ship the following Monday. Average delivery time for standard orders is within three business days.
For orders that must be delivered quickly or to meet a particular need date, you may specify optional Second Day or Next Day Air shipment. Available at additional cost, these expedited air services can deliver products within 2 days or next day following order placement.
Using the email address you provided when ordering, we’ll send you an email message confirming shipment of your order. This message also contains a parcel tracking number, which you can use online to track progress of your shipment in transit.
Certainly. Simply click on Order Tracking. This will direct you to a page requesting your shipment tracking number (from your email confirmation) and providing simple tracking instructions.
If you phone or email us immediately after placing your order, we’ll make every effort to amend or cancel your order. However, we cannot change or cancel an order that’s already been processed & shipped.
Just Contact Us via an email message explaining the problem and telling us what you’d like us to do. We'll begin working on your issue promptly, and get back to you as quickly as possible. To help us resolve your issue quickly, please include your order number or customer number in your message. Or. if you prefer, you can call our Customer Service Department toll-free at 1-800-720-1153 (Monday-Friday, 8 a.m.—5 p.m. CST).
Online orders generate an automatic order confirmation sent to your email address shortly after you place your order. If you don’t receive your email order confirmation within 1 hour of placing your order, please call our Customer Service Department toll-free at 1-800-720-1153 (Monday-Friday, 8 a.m.—5 p.m. CST).
We accept MasterCard, Visa, Discover and American Express accounts in good standing.
Due to the perishable nature of many of our products, we can ship via standard shipping only to locations within the continental United States. Shipments to Alaska, Hawaii, Virgin Islands & Puerto Rico require additional air shipping charges.
Although it’s costly we love providing free bonus gifts to our loyal customers. These gifts are intended to be enclosed in order shipments where the additional weight of the gift adds little to the cost of shipping. Shipment of bonus gifts to separate addresses is very costly, however, and would make our customer gift program absolutely unaffordable. This is why our program requires gifts be enclosed with order shipments.
Our experienced packaging team uses a combination of corrugated boxes, coolers, frozen gel packs, and dry ice depending on the contents of your order and climate of the delivery address. We guarantee your order to arrive in perfect condition to the street address you provide.
No. Unfortunately it has become increasingly difficult for packages of perishable goods crossing the border from U.S. to Canada to reach their recipients in a timely manner. These circumstances have forced us to discontinue this option rather than compromise our commitment to the best customer service possible.